Tag: Customer service
Improve Passenger Experience by Displaying Train Company Ratings at Stations
Improving Passenger Experience Through Transparent Train Company RatingsFrustrated rail passengers in England will soon have access to performance data for their local train companies...
Study Names UK City Unfriendliest Place with Only 48% Saying ‘Thank...
London, the bustling capital of the UK, may have its iconic landmarks and vibrant streets, but it seems like it's lacking in the friendliness...