A survivor of domestic abuse, Violetta Nagy, expressed her fear and frustration after discovering that the lock to her front door had been broken in her temporary accommodation provided by Kingston Council in South London. This incident left her concerned for the safety of her 12-year-old daughter, as the door could not be locked from the outside. Ms. Nagy, who had fled domestic violence with her daughter in 2018, tried to contact the council for an urgent repair but claimed that her calls went unanswered.
After finding out that the lock had been glued together, Ms. Nagy contacted the Met Police, who confirmed the damage but closed the investigation due to lack of evidence. She then took matters into her own hands by hiring a locksmith to fix the lock, as she felt unsafe without a secure front door. This incident added to the ongoing issues she has faced with the condition of her temporary accommodation, including leaks, plumbing problems, and mould, which have affected her mental well-being.
The council responded by stating that they have been working to address the concerns in Ms. Nagy’s flat but have faced challenges due to limited access to the property. They assured that a locksmith has been arranged to visit the flat following the incident. The council highlighted the housing crisis in London, which has put pressure on households and pushed many to rely on council support. Currently, there are around 970 homeless households in the borough that the council is obligated to assist.
Ms. Nagy’s case sheds light on the struggles faced by survivors of domestic abuse in securing safe and suitable accommodation. Her experience highlights the importance of timely and effective responses from local authorities to ensure the well-being of vulnerable individuals and families. It also underscores the need for increased support and resources to address the housing crisis in London and provide adequate housing for those in need.
If you or someone you know is experiencing housing issues in London, you can reach out to charlotte.lillywhite@reachplc.com for assistance. Stay informed about local news by signing up for the MySouthLondon newsletter for daily updates. The story of Violetta Nagy serves as a reminder of the challenges faced by survivors of domestic abuse and the importance of prioritising their safety and well-being in the provision of housing services.
