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Harrods CEO Addresses Allegations of Sexual Misconduct by Former Owner

The managing director of Harrods, Michael Ward, has issued a public apology in response to allegations of sexual misconduct against the department store’s former owner, Mohamed Al Fayed. In a statement released to the press, Ward acknowledged that the business had “failed our colleagues” during Fayed’s tenure and expressed deep regret for the reported toxic culture of secrecy, intimidation, fear of repercussion, and sexual misconduct that occurred under his leadership.

Ward, who worked for Fayed for four years, admitted that he was unaware of the criminality and abuse that allegedly took place within the organization. He described the revelations as a “shameful period in the business’s history” and emphasized the importance of conducting an independent review to address the issues raised by the allegations.

Allegations of Rape and Sexual Misconduct

The allegations against Fayed have sent shockwaves through the industry, with multiple women coming forward to share their experiences of abuse and assault. One victim recounted a harrowing incident where she was allegedly raped by Fayed in his apartment, locked in and unable to escape. The disturbing accounts paint a troubling picture of Fayed’s behavior and the toxic environment that existed at Harrods during his ownership.

According to Ward, an independent review is currently underway to investigate the claims of sexual misconduct and ensure that accountability is upheld. He stated that he has cooperated fully with the review process and is committed to transparency and accountability in addressing the allegations.

Harrods’ Response and Support for Victims

In response to the allegations, Harrods has taken steps to provide support and recourse for the alleged victims. The business has established a settlement process in consultation with external experts in personal injury litigation to address the claims brought forward since 2023. Ward emphasized the importance of encouraging former colleagues to come forward and seek the support they need through this process.

Sources within Harrods have indicated that the business has accepted vicarious liability for Fayed’s conduct for the purpose of settling claims brought to its attention. The majority of settlements have been reached with the alleged victims, signaling a commitment to addressing the harm caused by the reported misconduct.

Ward has pledged not to influence the independent review into the allegations and has stepped back from his charity trustee positions while the review is ongoing. He reiterated his commitment to transparency and accountability in addressing the allegations and ensuring that all aspects of his conduct are thoroughly reviewed alongside those of his colleagues.

As the investigation unfolds, the industry is left grappling with the implications of the allegations against a prominent figure like Fayed and the broader issues of workplace misconduct and abuse. The outcome of the independent review will be crucial in determining the steps needed to prevent similar incidents from occurring in the future and to ensure that justice is served for the victims of the reported misconduct.

In conclusion, the allegations of sexual misconduct against Mohamed Al Fayed have raised serious concerns about the culture and practices within Harrods during his ownership. The apology issued by Michael Ward and the commitment to address the allegations through an independent review demonstrate a willingness to confront the past and ensure accountability for the reported misconduct. It is imperative that the industry learns from these revelations and takes proactive measures to create a safe and respectful workplace environment for all employees.