Hillingdon Social Care Services Achieve ‘Good’ Rating – Celebrations in the Borough

Care Quality Commission Report

In a recent report by the Care Quality Commission (CQC), Hillingdon has been rated as ‘Good’ for its adult social care services. Inspectors commended the borough for meeting its responsibilities in ensuring people have access to necessary care and support. The CQC assessed nine areas spread across four themes, rating each out of four, with a score of four indicating an exceptional standard. Hillingdon scored three in eight areas and two in the remaining one.

Impressive Findings

James Bullion, the CQC’s chief inspector of adult social care and integrated care, praised Hillingdon for its commitment to helping individuals live well and lead healthier, more independent lives. He highlighted the prompt completion of assessments, with the majority of people not having to wait for their Care Act Assessment and reviews being conducted on time. The borough’s occupational therapy assessments for equipment and adaptations were also efficiently handled, with 90% booked within two weeks, and urgent cases prioritised even faster.

Pride and Delight

Cllr Jane Palmer, Hillingdon’s Cabinet Member for Health and Social Care, expressed her delight at the ‘good’ rating from the CQC. She attributed this success to the dedication and commitment of the staff, leadership team, and partners who work tirelessly to improve outcomes for residents in the borough. Despite the growing demand for adult social care, Hillingdon continues to deliver comprehensive services to meet the health, care, and support needs of its residents.

Overall, the assessment report reflects positively on Hillingdon’s efforts in providing quality social care services to its community. The borough’s focus on prevention, early intervention, and collaboration with various partners has contributed to its success in supporting individuals to live independently and lead fulfilling lives.

This achievement is a testament to the hard work and dedication of everyone involved in the social care services in Hillingdon. The ‘good’ rating signifies a significant milestone in the continuous efforts to improve the quality of life for residents in the borough. Congratulations to Hillingdon for this well-deserved recognition!